Why I shouldn’t use ChatGPT directly?

ChatGPT’s public platform uses the provided data to train future models, which exposes sensitive patient data. In contrast, Itaca uses the commercial ChatGPT API, which explicitly guarantees in its API terms of service that data will not be used for training or any other purpose: https://openai.com/enterprise-privacy/

How is Itaca different?

Unlike general-purpose AI, Itaca is designed specifically for healthcare, incorporating features that enhance usability and reliability for medical professionals. We work closely with experienced medical doctors to review and refine the system, ensuring it aligns with best practices and meets clinical needs.

How much does it cost to use Itaca?

Itaca is currently free while the application is in beta. In the future, certain advanced features will be available as part of a paid plan, but a free version will always be offered.

How accurate are the responses generated by Artificial Intelligence (AI)?

The AI-generated responses are designed to be highly accurate and useful for patient medical records. Although the technology is advanced, it is important for healthcare professionals to review the content to ensure it meets their standards.

How is data security guaranteed?

The application guarantees the security of all patient data by using AES-256 encryption and following industry best practices for data storage and processing. Additionally, recorded audio is not stored; only the transcriptions are securely maintained. AES-256 y siguiendo las mejores prácticas de la industria para el almacenamiento y procesamiento de datos. Además, el audio grabado no se almacena, solo las transcripciones se mantienen de forma segura.

Do third parties have access to this data?

No third parties have access to patient data. The privacy and confidentiality of the data are fully protected.

How can patients be informed about the use of Itaca?

Before beginning the recording of the patient visit, patients can be informed by explaining:
“This application is used to record our conversations, which helps create detailed SOAP notes for medical records. This process allows for better care by eliminating the need to take notes during the conversation.”